Privacy Policy - Сasoola

At Сasoola Casino, we recognize that the privacy of our players is of paramount importance. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you interact with our platform. Our commitment is to ensure that your experience remains secure, transparent, and compliant with international data protection standards, including the General Data Protection Regulation (GDPR). By using our services, you consent to the data practices described in this document, which is designed to protect your identity while providing you with an exceptional gaming environment.

1. Data Collection and Usage

To provide our services, Сasoola Casino must collect specific information from our users. This data is essential for account management, transaction processing, and regulatory compliance. We collect the following types of information:

Personal Information: Includes your full name, date of birth, residential address, email address, and telephone number provided during registration.
Technical Data: IP addresses, browser types, device identifiers, and login timestamps to ensure platform security.
Transactional Data: Records of your deposits, withdrawals, and gameplay history, maintained to comply with anti-money laundering (AML) regulations.

2. Information Sharing and Disclosure

Сasoola Casino treats your information with strict confidentiality. We do not sell or rent your personal data to third parties. We may, however, share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. Furthermore, we may disclose your data when required by law, such as to regulatory authorities or law enforcement agencies to prevent fraudulent activities.

3. Your Rights Regarding Personal Data

Under applicable data protection laws, you possess several rights regarding the management of your personal data held by Сasoola Casino:

Right of Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct inaccurate or incomplete data.
Right to Erasure: Under specific conditions, you may request the deletion of your account data.
Right to Object: You may object to the processing of your data for specific purposes.

4. Security Measures

We implement industry-standard encryption technologies, such as SSL (Secure Socket Layer), to protect the information transmitted to and from our servers. Сasoola Casino employs rigorous internal security protocols to ensure that your data is protected against unauthorized access, alteration, disclosure, or destruction. We regularly perform security audits to maintain the integrity of our systems.

5. Cookie Policy

Сasoola Casino uses cookies to improve your user experience. Cookies are small text files placed on your device to track your preferences and site interactions. We use:

Essential Cookies: Required for the basic functionality of the website.
Performance Cookies: Help us analyze how players use the site to optimize performance.
Functional Cookies: Remember your settings, such as language preference.

You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit your ability to access some features of our platform.

6. Responsible Gambling

We are dedicated to providing a safe and responsible gaming environment. Сasoola Casino encourages all players to set deposit limits and utilize our self-exclusion tools if they feel their gambling is becoming problematic. Please remember that gambling should always be viewed as a form of entertainment rather than a means of income. For resources and support, please visit our Responsible Gambling page.

7. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your privacy. The "Last Updated" date at the bottom of this page indicates the most recent revision.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please reach out to our dedicated support team at Сasoola Casino. We are committed to resolving your concerns promptly.

Email: [email protected]

Support: Contact Support

Last Updated: September 1, 2026